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Supported Devices
A complete list of Nuance-supported devices is available at https://support.nuance.com/compatibility/default.asp. If your microphone is not on this list, Nuance cannot guarantee that it will work with Dragon for Mac.
- All iMac and MacBook computers have excellent built-in microphones. Nuance encourages users to dictate using the internal microphone where possible.
- USB devices must be plugged directly into your computer. USB hubs are not supported.
- To use a Bluetooth audio device, you must have a USB adapter (dongle). The audio quality of the built-in Bluetooth receiver is too low.
- Be aware that older devices, such as analog devices with two 1/8 inch jacks, are likely to cause more audio problems than an internal or USB device.
No audio signal
If Dragon is unable to hear you speak, try these steps to solve the problem.
Check your microphone mode
Make sure that your microphone is turned on. The microphone button in the Status Window should appear green ().
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- If the button is red (), your microphone is off. Click the button to turn the microphone on. If the microphone button does not turn green, your microphone may not be properly connected. See Check your connection below.
- If the button is blue (), the microphone is in sleep mode. Say Wake up to turn it on.
See Microphone modes for more information.
Oct 07, 2019 macOS Catalina introduces Voice Control, a new way to fully control your Mac entirely with your voice. Voice Control uses the Siri speech-recognition engine to improve on the Enhanced Dictation feature available in earlier versions of macOS.
Check your connection
Make sure your selected microphone is connected to your computer. If you're not sure what microphone is selected, click the icon in the menu bar and select Manage Profiles.. You should see your selected profile on the left and your selected microphone on the right under Dictation Sources. Missing microphones will be marked with a icon.
If your microphone is missing, do one of the following:
- Select another microphone from the Dictation Sources panel and click Load. If you don't have an alternative audio source listed, click the icon under the Dictation Sources panel to add one to your profile. See Profiles and audio sources for more.
- Unplug the microphone and plug it in again. If you are using a USB microphone, make sure it is plugged directly into your computer and not a USB hub.
- For a Bluetooth microphone, go to System Preferences > Bluetooth and make sure that Bluetooth is turned on for your computer and that your microphone is connected.
Check microphone settings
If your microphone is not shown as missing, check for problems with the microphone itself.
- In the Apple menu, select System Preferences.
- Click Sound.
- The Sound Preference Pane appears.
- Click the Input tab.
- Make sure the microphone appears in the listed devices.
- Make sure the microphone you configured with Dragon is selected, then speak into the microphone.
- Check whether your microphone has a mute switch. If it does, make sure the mute switch is off.
- If you are using a Bluetooth microphone, make sure it is turned on and has enough charge.
- If your microphone can be turned off, try restarting it.
- Try using your microphone with a different computer or device.
If your microphone does not appear in the Sound Preference Pane, it will not work in any application.
You should see the Input level indicator respond to the sound of your voice. If it does not respond, there is a problem with your microphone.
Important: If you change the Input volume slider while you are in System Preferences, make sure you run Microphone Setup when you run Dragon again.
Restart
Try restarting Dragon.
- Click the icon in the menu bar and select Quit Dragon.
- Go to your Applications folder and double-click Dragon.
You may also want to try restarting your computer.
Poor audio quality
If Dragon is able to hear your voice, but the recognition seems poor, you may have a problem with the quality of your audio input.
While dictating, watch the sound input bar in the Status Window. If it seems very high or low, try these steps to solve the problem.
Check your microphone placement
Ensure the microphone is positioned properly and has not moved away from where you originally positioned it when you ran Microphone Setup. For more information, see Microphone placement.
Recalibrate your microphone
To make sure your microphone is properly calibrated for your voice and environment, you must go through Microphone Setup for every profile and every audio source you use.
If your audio input level is too high or low, you can go through Microphone Setup again at any time by clicking the icon in the menu bar and selecting Improve Recognition > Microphone Setup..
Reduce background noise
For best recognition, you should always try to minimize background noise. Many microphones have noise canceling capabilities, which filter out background noise, but it's still a good idea to keep background noise consistent.
Listen to your audio
If the above steps do not solve the problem, try dictating some text into a document, then select the text and say Play the selection. If you hear gaps in the audio, or interference such as crackling sounds, your microphone may be the source of the problem.
- If your microphone needs to be plugged into your computer, check the connection. Try unplugging the microphone and plugging it in again. If you are using a USB microphone, make sure it is plugged directly into your computer and not a USB hub.
- If you are using a Bluetooth microphone, make sure it is adequately charged.
- Try using the microphone with a different computer or device, if possible.
- Try using a different microphone. Make sure you run Microphone Setup when you connect a new microphone.
Poor recognition
If your audio quality is good, but Dragon is not recognizing your speech, try these steps.
Check your profile
If you have multiple profiles on your computer, make sure the correct user profile is open.
- Click the icon in the menu bar and make sure that your profile has a check mark next to it.
- If a different profile is checked, select your profile from the Recent Profiles list. If you don't see your profile, click Manage Profiles.. and select from the Profiles pane.
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Voice Training
The more Dragon hears you speak, the better it understands you. Voice Training helps Dragon learn your speech patterns, intonations, and accent.
- To start Voice Training, click the icon in the menu bar and select Improve Recognition > Voice Training..
See Voice Training for more information.
Vocabulary Training
You can use Vocabulary Training to teach Dragon how you use language. Dragon will read one or more text files you select to analyze what words you use and when, and how often, you use them.
- To start Vocabulary Training, click the icon in the menu bar and select Improve Recognition > Vocabulary Training..
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See Vocabulary Training for more information.
If you are struggling with recognition on a specific word, go to the Vocabulary Editor to train Dragon to understand how you pronounce specific words.
Re-create audio source
In Dragon for Mac version 5.0.
- Click the icon in the menu bar and select Manage Profiles…
- Select your profile in the left column.
Under Dictation Sources, click the button
- Select the same microphone you are currently using and give it a unique name (for example, if you are using the Internal Microphone, you could name this new audio source 'Internal Mic' to distinguish it.
Click Continue.
- Preferences will close and Microphone Setup will open. Complete Microphone Setup. This step can take up to 5 minutes.
Optional: Go back to the Profiles pane and delete the old audio source by selecting it from the Dictation Sources list and clicking the button.
Dragon Naturally Speaking Support – The company Dragon System of Newton has developed a speech recognition software which is called as Dragon Naturally Speaking or Dragon for PC. Nuance Communications has acquired the software after its merger with the Lernout & Hauspie speech products. You can download and installed the Dragon Naturally Speaking software on your Windows as well as Mac computers.
The latest version of the software i.e. version 15 can be downloaded on the Windows system. Whereas, on the Mac computers, version 6 needs to be downloaded and installed. Version 6 is the Dragon Professional Individual for Mac computers. You can install the product on one computer located at one physical address. But, you can install on a secondary computer as well if required for backup.
You need to purchase separate license for every additional speaker but you are also allowed to create multiple voice profiles. For any kind of issue while using your version of the product, you may contact Dragon Naturally Speaking Support for the further assistance.
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- Dragon Home, v13
- Dragon Premium, v13
- For Small Businesses – Dragon Professional Individual, v15
- Dragon Legal Individual, v15
- Dragon Professional Individual for Mac, v6
- Dragon for Mac Medical
The list mentioned above indicates the dragon products for Windows as well as Mac computers. Every Dragon product includes different features to fulfill the customer’s need. Before purchasing the Dragon product you need to make sure that your system meets the system requirements for that particular version of the product.
System Requirements-Dragon Naturally Speaking Support:
- Operating System: Windows Server 2008 R2, 2012 R2, and Windows 7 or above
- Processor: AMD or 2.2 GHz intel dual core processor
- RAM: 4GB minimum
- Hard Disk Space: Up to 8GB
- Browser: IE 11, or latest version of Chrome and other browsers.
- High Speed internet connection
- Microphone or Nuance-approved mouthpiece
- Sound card able to support 16 bit recording
- DVD/CD ROM
- Operating System: Mac OSx 10.9 or above
- Processor: 2.4 GHz Intel Core Duo Processor or better
- RAM: 3GB minimum
- Hard Disk Space: Up to 8GB
- Browser: IE 11, or latest version of Chrome and other browsers.
- High Speed internet connection
- Microphone or Nuance-approved mouthpiece
- Sound card able to support 16 bit recording
- DVD/CD ROM drive
Features Of Dragon Naturally Speaking - Dragon Naturally Speaking Support:
- Interface: The software package uses a simple and easy to use user interface. Also, it is very nominal as the recited words appear in a fleeting tooltip. Once the speaker is done with the dictation or he just halted then the words will be put in the active window into the well written format.
- Area Of Functionality: There are 3 Areas of Functionality contained by the Dragon Naturally Speaking.
- Voice Recognition in dictation with speech put into written text format.
- Recognition of spoken commands
- Text-to-speech: speaking text content of a document]
- Accessible Voice Profiles: User can access the voice profiles from any other computer as well in the network. In order to access the voice profiles on different system, make sure that the hardware for audio and all the other configurations must be the same. You can create more than one voice profiles for one license.
- In the professional version of the software you may have the feature to create custom commands as per your requirements. With these custom commands, you can control the program or other functions which are not developed into the Dragon Naturally Speaking.
You can have fun while performing the several task using your voice commands. The voice commands makes daily tasks like assignments, school homework, blogs, and many more things very easy and fun. We have mentioned several features of the Dragon Naturally Speaking program above. In case of any issues related to the product you may contact Dragon Naturally Speaking Support.
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The Nuance ID is the login of your account which allows you to access all the information. You can use the Nuance ID to access and manage all your products. Also, you have the access of community forums to get and share support and other tips.
- Firstly, open your browser and then visit register.nuance.com
- Now click on the Create Nuance ID from the top right corner of the screen.
- Furthermore, you need to enter all the required informations to create your Nuance ID.
- Enter your name, email id, password and then select terms & conditions.
- After that, you need to click on the Create My Nuance ID.
- Now, the ID will be sent to your registered email id.
- After creating Nuance ID, you can sign in to your account.
- You can manage and register all your products by signing in to your account.
By following the above mentioned method, you will be able to create Nuance ID online. In case you find it difficult and need help then feel free to contact Dragon Naturally Speaking Support.
Steps To Register Dragon Naturally Speaking Software:
If you have already registered or created your Nuance ID then you can click on the Sign in option to manage your products. If the you wish to register sign up your account, then follow the given instructions.
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- First of all, open your browser and then you need to visit register.nuance.com.
- In order to register your product online you will be needing the serial number. So keep the serial number handy.
- The serial number is a 14 or 18 characters long which can be found on the cover of the product, in case you purchased the product online.
- If the product purchased online, then you can find the serial number on the receipt of your purchase.
- Type the serial number in the required field and then fill the other details.
- Select How do you use your product from the drop down list.
- After that answer the next question Do you have nuance ID in yes or no.
- If you already have a Nuance ID then click Continue to proceed further.
- In case you do not have ID then enter your registered email id in the required field and then click Continue.
- In conclusion, you need to complete the survey and then click On the Complete Registration.
If you follow the process given above precisely then you will be able to register your product online. After that you can login to your account and manage your Nuance products without any trouble. If you are facing difficulties while registering or activating the product then you may visit us at mydragonsupport.com or contact Dragon Naturally Speaking Support.
Steps to Download and Install Dragon Naturally Speaking Software:
- First of all, you need to login to to your Nuance account using valid credentials.
- Now, go to the Order Details page and then click on the Download button.
- Click SaveFile or Run according to your browser to save the file on your system.
- Now you need to wait until the download process is finished.
- Once the download is completed then try installing the product on your system.
- First of all, you need to find the downloaded file on your system.
- Open the downloads folder or where you saved your file.
- Find your downloaded file and then double-click on it to start the installation process.
- Furthermore, you need to follow the instructions to finish the installation process.
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- During the installation process, you will see a pop up box to activate your product.
- If you do not wish to activate the product then click on the Skip button to proceed further.
- In order to activate the product click on the Activate Now.
- Furthermore, click on the Activate Automatically.
- Now, you need to enter the serial number and then click on the Generate Activation key.
- Copy the activation key and then paste in to the text box.
- After that, click Ok to activate the Dragon Naturally Speaking product.
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In order to download, install and activate your version of the product, please follow the above mentioned steps properly. If you face any difficulties during the product activation or registration then you may need to contact Dragon Naturally Speaking Support or visit us at mydragonsupport.com online.
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- How do I start dictating
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- What application can I dictate into
- How do I get Dragon Assistant to listen to me
- Do I need unique profile for each user
- How can I tell what mode Dragon is in.
In order to fix these issues or troubleshoot you may contact Dragon Naturally Speaking Support. One of our experts will then help you to resolve the issue and provide you the resolution in no time. Call now at the toll-free Dragon Naturally Speaking Support numbers at +1 (844) 673-7300 (US/CA), 020 8123 1772 (UK) and +61 2 8007 5533 (AUS). You may also visit us at mydragonsupport.com for the further troubleshooting and support.
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